Neighborhoodies FAQs



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  1. Where's your store?

    If you have a specific customer service issue, please include your order number, please email help@neighborhoodies.com You can also call us up at 718.243.2265. Our headquarter store is open weekdays 11-6.We're at 26 Jay Street in the neighborhood called Dumbo in Brooklyn NY 11201. Take the F train to York St and there we are.

  2. I have a question that involves advertising... or possibly marketing... or perhaps even publicity. Is there someone over there who can answer all my questions?

    You're darn tootin'. To contact our illustrious Marketing Director just click here love@neighborhoodies.com

  3. What's your mailing address?

    26 Jay Street, Brooklyn, NY 11201

  4. Is that it?

    Is that all you've got?

  5. I thought I was asking the questions?

    Oh, right. Sorry.

  6. While I've got you here, can you explain what a black hole really is?

    According to a definition supported by NASA, a black hole is defined by the escape velocity that would have to be attained to escape from the gravitational pull exerted upon an object. For example, the escape velocity of earth is equal to 11 km/s. Anything that wants to escape earth's gravitational pull must go at least 11 km/s, no matter what the thing is ó a rocket ship or a baseball. The escape velocity of an object depends on how compact it is; that is, the ratio of its mass to radius. A black hole is an object so compact that, within a certain distance of it, even the speed of light is not fast enough to escape.

  7. Do you have any idea what that means?

    Yep. Think about it this way: When you toss a baseball up into the air, it comes back down, right? The reason is that the speed the ball is traveling is slower than the earth's escape velocity. The escape velocity is a fancy science term for how fast the ball would have to be going for it to never come back down again. That speed is determined in part by the strength of the earth's gravitational pull. That makes sense, because gravity tries to pull the ball back down. You still with me?

  8. I think so. Can you keep going?

    Sure. So, in the grand scheme of things, a baseball doesnít travel anywhere near the speed it would need to if it was going to beat gravity and go off into space forever. However, light travels ridiculously fast--much, much faster than your hardest throw ever could. Light, it turns out, goes faster than the earth's escape velocity, and because of that it just keeps going. We always tend to imagine light as just "going," traveling without impediment--so much so that itís difficult to think about the fact that light actually travels the same way a baseball travels across the sky--but it does!

  9. What does that have to do with a black hole?

    Well, a black hole is basically a star that has burned itself out and is in a period of contraction. During this time, its density becomes increasingly larger, so large in proportion to its size that it's pretty impossible to imagine. Since the gravity of an object (like the earth or a burned out star) is determined by a relationship between its mass and density, the star will eventually acquire a density so large that its escape velocity becomes absurdly high. After a while, the mind-boggling happens: the escape velocity--that is, the speed an object needs to attain before it goes off into space without being pulled down by gravity--becomes larger than light is fast. The escape velocity is so fast that not even light travels fast enough to escape; no light can escape the surface of the star. That, pretty much, is a black hole.

  10. Jeepers, Neighborhoodies Frequently Asked Questions page--you're the greatest!

    Just doing my job--just doing my job.