Neighborhoodies FAQs



Back to categories

The Basic Idea

  1. I don't get it -- what exactly do you guys do?

    Neighborhoodies believes that everyone should have their own clothing line; we customize clothing and accessories to say anything you'd like. There are no minimum order amounts and every order is unique. Basically, you come up with what you want your item to say and we make it happen. You choose your product, choose what it says in whatever font and colors, and then if you like upload your own graphic or choose one of ours.

  2. How do I place my order?

    The easiest and most fun way to order is directly through this website. Use the icons on the top of the screen to check out our different types of products -- sweatshirts, tees, underwear, kids' clothing, bags, and then explore our different styles within these categories. Every product page is filled with plenty of photos and descriptive text to help you differentiate between styles. If you'd like to order a particular style, just fill out the ordering info on the product page; it'll prompt you for all the information required to make your Neighborhoodie come to life. Piece of cake? Yeah-huh!

  3. What if I want to change/modify the order I just placed?

    If you have placed your order in the last 48 hours, you can email (love@neighborhoodies.com) to make the change. After 48 hours, it is already in the que and will not be able to make changes.

  4. Can I cancel my order within 24 hours after placing it?

    Unless it's been already made, we can make changes to orders - if you're nice about it. mreeeow

  5. How can I tell you exactly how I want my order design?

    There are many ways. You can upload to our new Hoodie-o-Matic! Or, you can write out your instructions in the Special Instructions box on the check out page once you've brought your purchase to the Checkout. Just enter all your product info (custom text, colors, etc) in the menus on the product page and then on the check out page let us know how you'd like it done.We read these instructions carefully and will follow them to a tee. Get it? You can also contact us with instructions and your order number. help@neighborhoodies.com .

  6. So then what's a Readymade?

    Ah, good question. So besides doing CUSTOM stuff, we also have fabulous designs that WE think up. Hundreds and hundreds of designs. How are Neighborhoodies Readymades different from, say, Threadless silkscreen prints? These designs are still customized. In the old way of making shirts you buy the color combo they pick for you. But with Readymades you choose your product (each design is available in hoodies and tees). Then you choose your product colors. And then - get this - you choose the color of the design image itself. That means we have thousands of color combos available on each design. Take that, 20th century!

  7. The people on this site seem so fun. Can I date them, please?

    One at a time, please.